The Waste Is Real. Your Reporting Just Can’t See It.
Your P&L shows the results of waste, but it doesn’t show you where it lives. Here’s how we surface it, quantify it in EBITDA impact, and fix it.
The Problem
The Waste Your Reporting Can’t Show You
Your portfolio company is profitable and the team is busy. The P&L shows costs by category, but it can’t tell you how much of those costs are friction between disconnected systems, manual workarounds that became permanent, or processes nobody’s questioned in years.
That’s the process layer. It doesn’t show up on any line item, but it typically represents 15–25% of operational capacity wasted. Across a 50-person company, that’s 2–3 FTEs of hidden drag.
Process-Layer Waste
Profitable companies typically lose 15\u201325% of operational capacity to friction that doesn't appear as a P&L line item.
Step 1 — Diagnose
AI-Powered Workflow Analysis
Your Reflex team maps how your portfolio company’s teams actually work. Which systems they use, in what sequence, where data moves between tools, where processes stall. Not surveys. Not consulting interviews. Continuous, passive analysis of how work actually flows.
The output is a Priority List: every inefficiency ranked by annualized EBITDA impact, with an implementation difficulty rating and a recommended fix. Not a heatmap. Not a dashboard. A ranked list of what to fix first and what each fix is worth.
The platform analyzes workflow patterns, not personal activity. Details on our Security and For Employees pages.
Workflow pattern analysis: vendor invoice processing
Step 2 — Fix
Working Automations, Not a Report
We build and deploy the automations against the Priority List. By day 30, you have working integrations already recovering EBITDA — data syncs between disconnected systems, automated routing and dispatch, document generation, notification triggers.
Each fix is documented with before/after metrics and annualized EBITDA impact. This documentation isn’t just for your team. It’s built for IC reporting, board presentations, and buyer diligence.
Invoice → accounting sync
Deployed
Vendor dispatch automation
Deployed
Report generation automation
Building
Working automations deployed during diagnostic
Step 3 — Compound
Recovery Builds Over the Hold Period
Operations drift. New hires bring workarounds, volume changes stress processes, vendor updates break integrations. On an ongoing engagement, we monitor continuously and the Priority List refreshes monthly:
Previously Identified & Fixed
Deployed automations and their current performance. Still running? Still saving the projected amount? Any drift detected?
Newly Discovered
Fresh inefficiency surfaced since last cycle. Operational changes, personnel turnover, and process drift create new waste every month.
Cumulative EBITDA Recovery
Total recovered EBITDA since engagement start. The number that grows every month and compounds at your exit multiple.
Cumulative EBITDA recovery over time
Documentation
Built for IC Reporting and Buyer Diligence
Every improvement is documented with before/after metrics, deployed automation details, and annualized EBITDA impact. This isn't just for your team.
It's built for investment committee presentations, board updates, and buyer verification. When a buyer asks “how did you improve EBITDA by $287K?” you hand them a documented trail of every change, every automation, and every measured result.
Privacy
We Don't Watch People. We Watch Processes.
This matters if you're deploying Reflex into a portfolio company. The analysis is at the department level, not the individual level. We see that “the AP department uses 5 systems to process a vendor invoice,” not that “Sarah in AP spent 3 hours on invoices Tuesday.”
No keystroke logging. No screen recording. No individual performance tracking. The data stays within your environment and is never used to train models or shared with third parties.
PE firms deploy this into portfolio companies without creating employee relations problems. The employees who go through the diagnostic consistently report that the automations make their jobs easier. That's because the waste we find is process waste, not people waste.
Full details on our Security and For Employees pages.
We guarantee the diagnostic will find $350K–$500K in enterprise value at market multiples — $50K in annualized EBITDA recovery — or you don’t pay.